We have refined our PlayZone party package based on the feedback we receive from every single party we host. We know that many of you appreciate our approach of providing you and your child with a “Rolls Royce” party. We strive to give real value and hassle free organisation. All you have to do is:

Enjoying party food

mmmm chicken nuggets!

  • Book your party
  • Call into PlayZone to pay your deposit and  collect your invitations
  • Give out invitations and confirm numbers for the party (24 hours ahead)
  • Turn up and enjoy; let us take the strain!
  • We provide Party Bags and Birthday Cake – there are no essential extras for you to buy or bring
  • (If you wish, you may bring your own cake for us to cut up, or take it away whole for your family)

icecream treat

Your Party Host will look after your party from start to finish and their objective is to make your child feel special and have fun!

2 hours of unforgettable fun

Only £9pp for all inclusive fun

(minimum of 10 guests)


Party food time…

On arrival your party children will be greeted by one of our friendly Party Hosts who will take the children’s names and food preferences (hot food package only). Your child’s birthday cards and presents will be stored in our Party Treasure Chest. The children play in our fantastic indoor play frame where they can enjoy running, climbing, sliding and hiding. Since children get thirsty during play, jugs of squash will be provided FREE of charge. The birthday child’s parents will receive a complementary tea or coffee.

Luke 5th Birthday

Birthday gift from PlayZone

After about 75 minutes of playtime, your Party Host will collect the children for hand-wash and proceed to the themed party area. Firstly, your child will receive a PlayZone party sticker and the PlayZone Party Cake will be brought out and everyone will sing “happy birthday.” After eating the party food your child will choose a gift from the PlayZone Mini Pirates Treasure Chest and then the children will play the ever popular pass-the-parcel. The birthday child will then play find the treasure in our custom built treasure chest game with each party guest recieving a FREE PLAY gold coin to come and play again at no cost. Finally, your child will receive a Special Gift from their Party Host with their friends watching on; all that remains is to hand out party bags and children to be collected.


You don’t have to lift a finger, just watch the fun, enjoy a coffee, or maybe an adult food platter and let us take the strain. When you see the mess after all your guests have gone, you will remember why you didn’t want the party at home!

Party food traditional

Traditional tea party

As a member of our REWARDS scheme you receive 2 REWARDS points for every £ you spend on your child’s birthday party. See REWARDS page for more information.

To book your party either go to the bookings page and book online now or call 01229 823823.

Got a question? Give us a call or check out our frequently asked questions below.


Frequently asked questions (click to view)

Do I have to pre order hot food choices? Absolutely not! We want the whole experience of your party to be trouble free, rounding up the orders and remembering who wants what is hassle! That’s our responsibility.

What if the children need a drink during play? We provide FREE jugs of squash for you on arrival so you can keep the children refreshed without feeling embarrassed that your guests have to spend money.

Can I add to the party bags? Certainly, though be aware that our party bag has plenty in it and topping up is unnecessary. If you want extras, just give them to your Party Host on arrival and she will sort it for you.

What’s in the party bag? Every child gets a party bag with: Chocolate Bar, bubbles, novelty toy, crayons, cake.

Do I need to provide anything for pass-the-parcel? No, we prepare the parcel and place PlayZone stickers between each ‘winning’ layer .

You say the Party Child gets a gift, what is it? Gifts vary, but typically girls might receive a princess tiara and the boys a toy vehicle.

Can we eat as well? Certainly. You may choose from the Sunshine Cafe Menu or preorder an adult party platter.

We have children with special dietary requirements what can you do? This is not a problem. Please discuss with us well in advance and we will do all we can to help.

Do we get exclusive use of PlayZone for our party? Unless you have booked an out of hours private hire there will be with other users of the play structure and general areas. You will have exclusive use of the party area after play. Exclusive hire parties are available from 5.30pm (subject to bookings) and require a minimum booking of 18.

What are the minimum and maximum child numbers? The minimum for the party package is 10 children. The maximum that we can sensibly seat in the party area is 25 children. If you want more than this number please discuss with us.

May I take spare cake home? We use an artificial cake for the cake ceremony and we pre cut cake for the party bags so there is no “spare”.

May I bring my own cake? YES you may, although you don’t need to as we provide cake. If you wish to bring a themed cake we will use it for the cake ceremony.

I want to bring my own cake and take it home complete. Will you still provide your cake in the party bags? Yes of course!

I want to put my cake in the party bags as well as yours. Who will cut it up? We can cut it up for you provided it is nothing too elaborate! If you prefer you may cut it yourself although due to extremely limited kitchen space you will need to use our store room. For health and safety purposes we do not allow knives in the party area. We will provide the knife.

I’ve booked face painting but all the children may not want it, what do I pay for? You only pay for the number of faces painted.

Do you control who has access to PlayZone? Yes we use an electronic gate to keep children securely in and to avoid any casual entry to PlayZone without the approval of PlayZone staff.

I have Custom House Gift cards or REWARDS vouchers, can I use them to pay? Yes, all Custom House vouchers are accepted provided they are in date.

Do I get REWARDS points on my party? Absolutely yes. You will receive points on the total cost of the party including your deposit. If you are not a REWARDS card holder sign up before the party to take advantage of all our REWARDS benefits.

Food Options

  • Ham, cheese spread and jam sandwiches between ‘magic’ bread (1 wholemeal and 1 white)
  • Trio of savouries (eg cheese puffs, crunchy sticks and prawn cocktail)
  • Biscuits, jaffa cake
  • Ice cream
  • Orange and blackcurrant squashes
Hot Dog
  • Hot dogs in bun
  • Trio of savouries (eg cheese puffs, crunchy sticks and prawn cocktail)
  • Biscuits, jaffa cake
  • Ice cream, sauce & sprinkles
  • Orange and blackcurrant squashes
Hot Food
  • Chicken nuggets / fish coddies or burger / veggie fingers all served with fries
  • ice cream
  • Orange and blackcurrant squashes

Party add-ons

  • Extra children £9.00 per child traditional / hot dog
  • Extra children £9.50 per child – hot food
  • Face painting- £1.00pp
  • Helium balloons – £3.95 special happy birthday foil balloon for birthday child + £1 per balloon per child
  • The PlayZone mascot ‘Splash’ can visit your party for just £5 (includes photo)
  • Adult Platter £12.50 (suitable for 3 people)


  • Recommended for ages 3+
  • This package is for a minimum of 10 children
  • A deposit of £50 is required within 7 days of the booking
  • Deposits are non refundable but are transferable up to 1 month prior to the party
  • No outside catering permitted (other than birthday cake)
  • At least 1 responsible adult per 5 children must remain in PlayZone at all times
  • See our full party terms and conditions below

What our customers say…

We ask all party parents to comment on their child’s party. A selection of comments is shown on our testimonials page. Original feedback forms are diplayed on the notice boards in PlayZone and LazerZone for our previous weeks parties.

Party Terms and Conditions

Our Party Terms and Conditions are summarised below. For full terms and conditions covering all aspects of use of this website, our facilities, data protection etc. please go our Terms page.

Terms and Conditions

  1. Arrival and pick-up procedure: We ask that the party child and guardians arrive promptly. This is so that the birthday child can greet all their guests and meet their Party Host. Please make sure all parents are aware of the finish time of the party, as children need to be collected on time.
  2. Clothing: Children playing in PlayZone must wear socks at all times and long sleeved tops are advisable. Children who are toilet training should wear adequate protection e.g. nappies/pull-ups
  3. Valuables: Lockers are available for hire at PlayZone Reception. PlayZone cannot be held responsible for items lost, damaged or stolen on the premises.
  4. Behaviour: Children are expected to behave in an appropriate manner respecting the safety and enjoyment of all other children. Although a Party Host is provided, parents and guardians are responsible for their children at all times.
  5. Pricing: PlayZone reserve the right to make changes to prices without notification.
  6. Deposits/Cancellations: A deposit is required for all group bookings and children's parties. Please note that if a deposit is not received within the timeframe stated, then the party will be cancelled without prior notice.
  7. Minimum Numbers: The minimum number for a PlayZone children's party is 10 and in all cases you will be required to pay for a minimum of 10 guests. (Other party packages may have a different minumum numbers - ask staff for details) You should notify us of any changes to final numbers within 24hrs of the party and then if there is any change to this final number on the day of the party you must pay £1.25 per child who has not attended. Extras such as balloons must also be paid for in full.
  8. Exclusive Use: Please note that unless you have booked exclusive PlayZone hire or a package that offers this then you will be playing in PlayZone with other members of the public, however, a party area is set-aside exclusively for your party.
  9. Playtime Restrictions: The children's party package offers up to 1 ½ hrs playtime but the exact time depends on the age of the children. The whole party lasts 2 hours and we need to allow sufficient time for food, cake and party games.
  10. Safety: All parties have a party host but at least 1 responsible adult per 5 children must remain within PlayZone for the duration of the party and is to be responsible for the behavior of the group at all times.
  11. The Safety of children within PlayZone is of paramount importance to us so please be aware of the following points:
  12. Close the electronic gates on entering and leaving PlayZone.
  13. No glass items allowed on the 1st floor.
  14. PlayZone operates a no smoking policy.
  15. Alcohol available only at specified times and usual licensing laws apply.
  16. Chewing gum is not permitted.
  17. Please note that cctv recording is carried out for the purposes of crime prevention.

2 Responses to “PlayZone Parties”

  1. hi
    im wanting to book a joint party at the playzone for my son and daughter, in novmber for about 20 children in total with the hotdog menu, please can you tell me how much this would cost?
    many thanks

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